Four ways in. One outcome.
Whether you're a founder wanting a quick reality check or a team ready for a full transformation — there's a right entry point for where you are.
Business Growth Assessment
A 90-minute diagnostic that maps where growth is stalling — across customers, teams, and systems — and gives you a clear 90-day plan.
- Growth Audit
- Customer Experience Audit
- Team Audit
- Systems Audit
- 90-Day Growth Recommendations
SME Growth Masterclass
A high-energy masterclass for founders and operators ready to install growth systems into their business.
- Online Early Bird — KES 7,500
- Online Standard — KES 10,000
- Physical (Nairobi) — KES 15,000
- Workbook + templates
- Recording access
Team Transformation Workshop
A tailored in-house workshop that transforms how your team delivers customer experience, collaborates, and executes.
- Up to 10 Employees — KES 25,000
- 11–20 Employees — KES 40,000
- 21–40 Employees — KES 60,000
- Custom workbook per team
- Post-workshop action plan
CX Implementation Sprint
60 days of hands-on partnership. We install the customer experience systems your business needs to grow — retention, referrals, revenue.
- Weekly working sessions
- SOP + playbook build-out
- Team enablement
- Metrics dashboard
- Post-sprint review
Ongoing growth partnerships.
For founders and teams who want a partner in their corner every month, not just a project.
Founder Growth Partner
- Bi-weekly strategy calls
- WhatsApp support
- Monthly growth review
- One playbook per quarter
Growth Partner
- Weekly working sessions
- Team enablement
- Quarterly offsite planning
- Dedicated WhatsApp channel
- Custom dashboards
Strategic Partner
- Executive advisory
- Board & leadership coaching
- Full CX + team overhaul
- Monthly on-site day
- Priority everything
Go deeper before your session
Small Business Growth Strategies for East African SMEs
The full 10-strategy playbook plus a 90-day roadmap.
Customer journey mapping: the complete guide
Definition, 6 stages, 7-step process, and a real SME example.
What is customer journey mapping?
Definition, purpose, and a real Nairobi example.
How to create a journey map in 7 steps
The 90-minute process to build a map you'll actually use.
Free journey map template (PDF)
A one-page A3 template with prompts and owners.