Done With You
CX Implementation Sprint
60 Days
60 days of hands-on partnership. We install the customer experience systems your business needs to grow — retention, referrals, revenue.
Investment
KES 50,000
Includes
- Weekly working sessions
- SOP + playbook build-out
- Team enablement
- Metrics dashboard
- Post-sprint review
Ready?
Let's get you booked.
Related reading
Go deeper before your session
Pillar guide
Small Business Growth Strategies for East African SMEs
The full 10-strategy playbook plus a 90-day roadmap.
Read
Complete guide
Customer journey mapping: the complete guide
Definition, 6 stages, 7-step process, and a real SME example.
Read
Guide
What is customer journey mapping?
Definition, purpose, and a real Nairobi example.
Read
How-to
How to create a journey map in 7 steps
The 90-minute process to build a map you'll actually use.
Read
Template
Free journey map template (PDF)
A one-page A3 template with prompts and owners.
Read