Resources Hub
Templates, playbooks & guides that actually ship results.
No 200-page e-books. Search, filter, download — apply this week.
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Customer Journey Map Worksheet
A 7-stage worksheet to map your customer's path, spot friction, and prioritise the fixes with the biggest revenue impact. Free PDF — instant download after email.
Digital Playbook
PlaybooksAI For Business Starters
A practical starter kit for using AI to save 10+ hours a week in your business.
What you get
- AI tool stack for SMEs
- 10 ready-to-use prompts
- Automation blueprints
KES 2,500
Toolkit
ToolkitsSME Strategy Toolkit
A full strategy toolkit to plan, execute and measure your next 12 months of growth.
What you get
- Strategy canvas
- OKR templates
- Quarterly review workbook
KES 3,500
Playbook
PlaybooksSmart Hiring Playbook
Stop hiring the wrong people. A step-by-step playbook to build A-players into your team.
What you get
- Interview scorecard
- Role scorecard templates
- Onboarding 30-60-90
KES 2,500
SOP Kit
SOPsCustomer Experience SOP Kit
Turn your customer experience from ad-hoc to world-class with plug-and-play SOPs.
What you get
- 12 CX SOPs
- Escalation playbook
- CSAT scoring templates
KES 4,500
Playbook
PlaybooksWhatsApp Sales Playbook
The exact scripts, sequences and workflows to turn WhatsApp into your #1 sales channel.
What you get
- Sales scripts
- Broadcast strategy
- Automation workflows
KES 2,000
Guide
GuidesCustomer Journey Mapping Blueprint
Map every touchpoint your customers experience — and fix the ones killing retention.
What you get
- 7-stage journey template
- Emotion & friction scoring
- Fix-it prioritisation matrix
KES 3,000
How payment works
Pay via M-Pesa Paybill 625625, Account 1260800300, or M-Pesa to +254 792 942 077. Once we confirm payment, your download link is emailed to you.