Free · Interactive · Instant PDF
Diagnose your growth in 60 seconds.
Five free calculators used inside the Business Growth Accelerator™. Score your business, download a branded PDF report, and see your first three moves.
Score your customer experience across 6 pillars.
CX Diagnostic
Customer Experience Health Check
Onboarding experience50%
How consistent is the first 7 days for a new customer?
Response speed60%
How quickly do enquiries and complaints get a first reply?
Personalization40%
Do customers feel remembered — name, preferences, history?
Loyalty & retention rituals30%
Are there structured moments to re-engage past customers?
Feedback loop40%
Do you collect, review and act on customer feedback monthly?
Service recovery35%
When something goes wrong, how well do you recover?
Your CX Health Score
42/100 · At risk
updates live as you move the sliders
What next
Turn your diagnosis into a 90-day plan.
These calculators surface the gaps. The Business Growth Accelerator™ installs the systems that close them — for KES 50,000.